Employee engagement is a leading indicator of satisfaction, enjoyment, and retention. And engagement doesn’t just impact our employees. It’s good for our clients.
We survey our staff semi-annually to measure engagement because of our commitment to solicit feedback, benchmark our performance, and be transparent. And because our employees are one of our stakeholders and their voice matters. We want to know if we’re providing for our team’s basic needs so they can be successful. We want our staff to feel supported by management. We want to know if they feel like their part of a team and have a sense of belonging. And we want to know if we’re providing opportunities for them to learn and grow. So what did we learn?
Survey Says! We do these 2 things really well:
Survey Says! We can do these 2 things better:
Our first employee engagement survey of 2023 told us that our team’s engagement is strong. In fact, it ranked well above the 75th percentile and, in the US anything above the 50th percentile is considered good. But it also highlighted a few things we could work on. And that’s just what we’re going to do.